You do not need a Projob account. All you need is a phone with a camera, the scanner link, and the PIN from the organizer.
Opening the scanner
- Open the organizer's link in the phone browser (Chrome or Safari).
- Enter the PIN and press Open scanner.
- Under Session being scanned, choose Venue entrance if you are at the main entrance, or the session name if you are at a session room.
- Press Start camera and allow camera access.
Scanning
Point the camera at the participant's QR: the check-in code from the email or the My Events page, or the Projob ID on the name tag. The result appears straight away with the participant's profile photo — check the face. If it says No profile photo, ask for ID when in doubt.
What the results mean
- Checked in. / Checked in at the venue. — let them in.
- Already checked in at … — this code was scanned before. That is fine; it is not counted twice.
- Registered on the spot and checked in. — a Projob member who had not registered, registered automatically.
- Checked in as walk-in — present at a session they did not sign up for.
- Not registered for this event. — this event does not take on-the-spot registrations. Send them to the organizer.
- Not registered — this is a paid event. / This ticket is not paid yet. — no entry until they register and pay on Projob.
- This registration was cancelled. — send them to the organizer.
- This code belongs to a different event. / Code not recognised. — ask them to open the right code.
If the camera will not work
Type the code into Ticket code or Projob ID and press Check in. A ticket code has 32 characters; the Projob ID is printed on the name tag and profile.
If the signal drops
Scans stay saved on the phone and are sent automatically when the connection returns. While any are waiting, the screen shows … scan(s) waiting to be sent. Do not clear the browser data or switch phones until that queue is empty. The recorded check-in time is when the scan reaches the server.
The guest form (below) is not queued: with no signal, write guests down on paper instead.
Guests without a Projob account
If the organizer accepts guests, open New guest (no Projob account), fill in name, email, phone (required) and organization, and press Record as present. With a long queue it is quicker to have guests write on the sign-in sheet; the organizer uploads it afterwards.
When your shift ends
Press Close. If you see Your scanner access has expired, enter the PIN again. If you see This scanner link has been revoked or has expired, ask the organizer for a new link.